The AI platform for social comments.
Protect your brand, surface real-time insights, and engage your community in the comments at the speed and scale of social.
Trusted by Fortune 500 brands, agencies, and major sports leagues.
Our Platform
Protect. Understand. Act.
Three products. One platform. Compounding value from your comment sections.
Discreet protection from spam, scams, bots, and abuse—across paid, organic, and creator content.
Real-time intelligence, on demand. Sentiment, trends, and signals you can act on. Across your brand, competitors, and creators.
AI agents trained on your brand voice. Answer questions, capture demand, and build community with every reply.
Discreet protection from spam, scams, bots, and abuse—across paid, organic, and creator content.
Real-time intelligence, on demand. Sentiment, trends, and signals you can act on. Across your brand, competitors, and creators.
AI agents trained on your brand voice. Answer questions, capture demand, and build community with every reply.
The opportunity is already in your comments.
Comments shape behavior in real time. On paid, they prove performance. On organic, they reveal demand. On creators, they show what converts.
Managed or not, they drive the decision.
Buying intent is buried in your comments — questions on pricing, sizing, availability. Unanswered, demand goes cold. We make sure you don’t miss it.
Healthy conversations build trust. Real-time responses drive revenue. Meaningful engagement builds loyalty.
Handled right, comments aren’t risk — they’re power.
Driven By Results
The business case for comments.
+74%
increase in visible sentiment
-47%
CPA decrease — TikTok paid, athletic apparel
+34%
ROAS increase — Meta paid ads, e-commerce
13x
ROI against moderation cost — enterprise
11%
conversion on purchase-intent comments — D2C/retail
Social Media Manager
Skin Laundry
“Respondology turned what was a four-hour daily grind into a strategic growth engine — giving us total visibility, reclaimed time and the ability to nurture over 300,000 followers without missing conversion opportunities.”
Engineered to Perform
Built for the scale, speed, and unpredictability of social.
97%
moderation accuracy
1T+
Open AI tokens processed
1.08B+
LLM requests handled
<1
sec average hide time
Respondology Features
What changes on day one.
Speed
Moderation in under a second. Real-time insight. Engagement 24/7. Even at 3am, on game day, during a launch.
Scale
From one handle to hundreds. Across paid, organic, and creator content.
Time Back
32+ hours a week reclaimed. Less manual moderation. More time for strategy.
On-brand AI
Built for social nuance. Context, slang, sarcasm, emojis, not just keywords. Reply in your voice, every time.
Fast Setup
Live and protected in hours—not weeks.
Enterprise Ready
SOC 2 Type II. Multi-brand. Multi-client. Privacy and compliance built in.
Case Study
From four hours of chaos to 300K followers and counting.
Skin Laundry
Skin Laundry’s social team spent up to 4 hours a day manually hunting down comments across platforms, with no visibility into paid ad conversations. Booking-intent questions were going unanswered for days. After implementing Respond, they cut daily comment management time in half, captured conversion-ready moments on paid ads in real time, and freed up the bandwidth to expand to TikTok and Threads, hitting 300K Instagram followers in the process.
+50%
Of responses handled automatically
+14.5
Improvement in visible sentiment
+175%
Response volume
Free Trial
Try free for 14 days.
Instantly pull in comment data from any public @handle with Discover—yours, a competitor’s, or a potential partner’s—and get AI-generated sentiment, theme tracking, and trend summaries. No integrations, no keywords, no risk. Sign up for your Discover free trial today.
FAQ’s
Have questions? We have answers.
Find answers to common questions about our platform, features, pricing, and more. Still have questions?
Contact us for personalized support.
What social media platforms does Respondology support?
We support major platforms, including Facebook, Instagram, TikTok, LinkedIn, YouTube, and Threads, ensuring comprehensive coverage of your brand’s social media presence.
Will this work with my existing social media tools?
Platforms like Hootsuite, Sprinklr, SproutSocial, and others provide important services that work well in conjunction with ours. Where they provide seamless management of all content, we provide seamless activation of the comment sections that help marketers moderate and learn from their communities. Our solution sits right on top of social media management platforms, completely taking over the burden of moderation and comment analysis, freeing up your team to perform their other important work.
What types of social campaigns does this work on?
Our platform works on paid, organic, and influencer (both creator posting on their account on your brand’s behalf and your ad account promoting a creator’s brand and content) campaigns across Facebook, Instagram, TikTok, LinkedIn, and YouTube (organic posts only).
What type and level of access do you need to my social media assets?
We utilize each social media platform’s official access & authorization flows (like Meta’s Business Suite & TikTok’s Business Center) to acquire the minimal amount of access to your social media assets our platform requires to power comment moderation and analysis. We do not need sensitive information like your logins and passwords. We also won’t have access to DMs.
How quickly can I get set up and start?
Setup is simple and easy. Within a single thirty-minute onboarding session with one of our Client Success Managers, we can acquire access to your social media assets and configure your moderation to start protecting your brand within hours.
Will I have access to account support?
Yes! A Client Success Manager will be assigned to you to get you up and running on our platform.
Are you SOC 2 Compliant?
Yes, Respondology is SOC 2 compliant. We have received our SOC 2 Type II certification, demonstrating our commitment to security and data privacy. Our comprehensive security policies and practices are designed to ensure the security, confidentiality, availability, privacy, and processing integrity of our clients’ data. For more detailed information about our data protection measures and to request a copy of our SOC 2 audit report, please visit our Security & Data Privacy page or contact us directly.
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